How can we help?

Find answers below, or email us directly. We usually reply within 1–2 business days.

Frequently asked questions

How does BrainFeed personalize my feed?

During onboarding you pick topics and describe what you want to learn. As you scroll, BrainFeed learns from how long you spend on each card, what you deep-dive into, and what you skip — and keeps adjusting.
What are Goals and how do I set one?

Goals let you point part of your feed at something specific you want to learn. Tap the Goals tab, describe what you are working toward in a short chat, and choose Light, Balanced, or Focused to control how much of your feed is shaped by that goal.
How do the quiz cards work?

After you explore a topic in depth, BrainFeed will surface a short retrieval check directly in your feed — not a modal or separate screen. These help ideas stick without interrupting the flow.
What is the Memory tab?

The Memory tab shows topics due for review. Each review is one question per topic — no flooding. The harder a topic is for you, the sooner it returns. The easier, the longer it waits.
How do I delete my account and data?

Email us at the address below with the subject line "Delete My Account" and we will permanently remove your account and all associated data within 30 days.
The app is behaving unexpectedly — what should I do?

Try force-quitting and reopening the app. If the issue persists, send us an email with a brief description of what happened and which device and OS version you are on, and we will investigate.

For anything not covered above — bug reports, feedback, account issues, or anything else — email us directly.